Our receptionist officers are a key element in your company social cohesion. They are the first contact any visitor will have while entering your building. Their mission is to offer a smiling and warm welcome.
The role of our receptionist officer is to:
• Manage the visitor and supplier registers (entry/exit, arrival announcement / appointment…)
• Prevent theft and aggression (CCTV supervision, active observation of non-verbal language)
• Manage customer complaint (work well-being, degradation, glass breakage, car, …)
• Observation and statement report (water infiltration, non-rational use of a resource…)
• Follow-up and technical intervention request (elevator, air conditioning, technical issue, …)
Your benefit ?
As a facility manager / building manager, our agents are your relay on the field. Endowed with an important relational sense, they will listen to your employees in order to establish a trustful relationship.
Customer Service, Non-violent conflict management and professionalism.